Are You a Service Desk Agent?
You spend your days locating problems and solving them, but so much time is wasted on asking routine questions, roaming through poorly organized articles and solving the same problem over and over.
There is a way to change all that. Imagine if you could:
• quickly locate and connect with the right computer no muss, no fuss!
• access all necessary information in a userfriendly GUI
• work in a system that automatically resolves those pesky repeated problems.